Repairs Manager

Repairs Manager – Basics

• Day Rate: £375 – £425 per day
• Location: London
• Contract Length: 3–6 months (with a possible extension)
• Start Date: Mid Feb
• IR35: Inside IR35

Repairs Manager – Overview

• You will lead the repairs and maintenance service, ensuring residents receive a consistently high‑quality, responsive, value‑for‑money service.
• The role oversees day‑to‑day delivery, contract management, performance reporting, and continuous improvement while supporting a small, collaborative team that includes a surveying and admin function.

Repairs Manager – Key Responsibilities

• Ensure delivery of a high‑quality, customer‑focused responsive repairs service across the housing portfolio.
• Maintain accurate repairs and maintenance records, ensuring systems are up to date and compliant.
• Lead on monitoring service performance, resident outcomes, KPI compliance and satisfaction.
• Provide professional guidance, coaching and support to Building Surveyors, the Disrepair Coordinator and Repairs Advisors.
• Promote a culture of teamwork, continuous learning and customer care.
• Oversee repairs and maintenance contractors, ensuring value for money, quality workmanship and contractual compliance.
• Undertake performance monitoring, reporting, escalation, and relationship management with key suppliers.
• Ensure repairs are completed safely, on time, and to the required standard.

Repairs Manager – Applicant Essentials

• Significant experience in responsive repairs and social housing maintenance.
• Experience managing or supporting a multi‑disciplinary repairs team.
• Track record of managing contractors and monitoring contract performance.

Skills & Competencies

• Strong interpersonal and coaching skills.
• Excellent communication skills with residents, colleagues and contractors.
• Ability to manage competing priorities and work effectively in a fast‑paced environment.
• Strong organisational skills with attention to detail.
• Solution‑focused, resilient, and professionally curious.

Knowledge

• Understanding of responsive repairs processes, supply chain management and compliance.
• Awareness of the regulatory environment in social housing and the importance of resident‑centred service improvement.
• Ability to use IT systems for reporting, monitoring and record‑keeping.

How do I apply for this Repairs Manager position?

If this is of interest to you, or you know someone who might be a good fit for this Interim Repairs Manager position – click apply and enter your details with your updated CV.

Alternatively, you can directly email Sam.Taylor@oysterpartnership.com

We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.