Operational Living

Student Experience Manager

North West England

£32,500 - £38,000  

Per annum

Permanent

 
Your Contact

Johan Keutcha

Senior Consultant | Operational Living

 
Your next role

It’s time for the next step.
You’ve earned it.

Make a Real Impact by Leading Student Experience Across Liverpool PBSA Communities!

My client is a market-leading PBSA provider, renowned for creating safe, inclusive, and vibrant student communities across the UK. They are now seeking a passionate Student Experience Manager to lead operations across their Liverpool cluster.

This is a unique opportunity to shape the student journey, build thriving communities, and lead a high-performing team in delivering exceptional service and unforgettable experiences.

If you're a people-first leader who thrives in a fast-paced, purpose-driven environment, this is your chance to make a real impact in the student living sector!

Your Responsibilities:

  • Lead, inspire, and develop a team across multiple properties.
  • Be a culture champion in order to deliver a world-class student experience.
  • Ensure every student feels safe, supported, and at home through responsive service and community engagement.
  • Drive commercial performance, manage budgets, and support local sales initiatives including summer occupancy.
  • Collaborate with the site and central teams to deliver seamless operations.
  • Promote sustainability, inclusivity, and continuous improvement across all touchpoints.

Your Profile:

  • A confident, people-centred leader with experience managing teams in PBSA, BTR, hospitality, or residential sectors.
  • Proven ability to drive performance, lead change, and foster inclusive environments.
  • Commercially astute with a track record of delivering operational and financial targets.
  • Skilled in handling feedback, resolving issues, and creating solutions that elevate the student experience.
  • Passionate about community building, diversity, and making a difference in students’ lives.

 

We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.

Senior Consultant | Operational Living

Johan Keutcha

Starting out his recruitment career in 2022, specialising in Project Management & Development. Johan made the move to Oyster in 2023, ambitious to progress and better himself. Johan quickly found his feet, building a quick rapport with his cheeky but charming nature.
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Your ambition is our ambition.
Your ambition is our ambition.

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