Are you ready to bring some sunshine into people's lives while navigating the quirky world of housing? Look no further! We're seeking a Chief Happiness Officer (Customer Service Advisor) to join a dynamic team at one of our biggest Housing Providers . If you're someone who can handle a little chaos with a lot of laughter, read on!
CUSTOMER SERVICE OFFICER
£19.00PHR UMBRELLA
6 MONTHS INITIAL CONTRACT
HYBRID WOKING AVAILABLE
OFFICE BASED IN WEST LONDON
Position Overview: As our Chief Happiness Officer, your mission, should you choose to accept it, is to spread joy and solve problems with a smile. You'll be the friendly face (or voice) that our tenants turn to when they need help navigating the delightful maze of housing-related mysteries. From fixing leaky faucets to soothing frazzled nerves, you'll handle it all with charm, wit, and a healthy dose of humour.
Key Responsibilities:
- Spread Cheer: Be the beacon of positivity in our housing universe, brightening up even the gloomiest of days with your infectious laughter and upbeat attitude.
- Problem-Solving Extraordinaire: Channel your inner Sherlock Holmes to unravel the most perplexing housing conundrums. Whether it's a mysterious creak in the floorboards or a disappearing package from the mailroom, you'll crack the case with finesse.
- Customer Delight: Delight our tenants with top-notch customer service that goes above and beyond their wildest expectations. Remember, it's not just about fixing problems; it's about leaving a trail of smiles in your wake.
- Juggle Like a Pro: Keep your cool as you juggle multiple tasks, from answering phones to responding to emails to charming the occasional grumpy neighbour. With your multitasking skills, you'll make spinning plates look like child's play.
- Team Player: Collaborate with our stellar team of housing superheroes to ensure that every tenant feels like they're living in the happiest place on earth (minus the talking mice).
Qualifications:
- Chief Happiness Certification: If you're the kind of person who spreads joy like butter on toast, you're already halfway there!
- Sense of Humour: A well-developed sense of humour is non-negotiable. Bonus points if you can make a water cooler joke that doesn't fall flat.
- Customer Service Wizardry: Previous experience in customer service is preferred, but if you can make even the grumpiest of trolls crack a smile, we want to hear from you.
- Master Juggler: You must possess the uncanny ability to juggle multiple tasks without dropping the ball (or the plate, in this case).
- Resilience: The housing world can be a wild ride, but if you're as resilient as a rubber band, you'll fit right in.
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