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You can search by role and location right here. You’ll find jobs to suit your specialism or area of expertise. Or you can call us for details of our latest vacancies. The truth is, we have so many positions available we don’t always get opportunity to publish all of them on our website. Call us!

  Opportunities

10
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Voids Coordinator

East of England

Contract

£17.00 - £20.00ph  

Per hour

Excellent opportunity for an experienced Compliance coordinator, to come into an organisation and make the role your own. This initial temporary role is highly likely to become permanent for the right candidate.

  Office Support

Project Officer - Housing Acquisitions

East Midlands

Contract

18-20  

Per hour

Are you highly organised, detail-oriented, and experienced in project administration? Do you have a background in housing acquisitions, property purchasing, or estate agency? If so, I want to hear from you! I am looking for a Project Officer to support a Acquisitions Officer, playing a crucial role in the housing purchasing process. This is an exciting opportunity for someone with strong administration and project coordination skills to contribute to vital housing initiatives.

  Office Support

Repairs Admin / Scheduler

East Midlands

Contract

16-18  

Per hour

Are you an organised and detail-oriented administrator looking for a role where you can make a real impact? Do you thrive in a fast-paced environment, supporting teams to deliver essential services? I am looking for 2x Repairs Team Administrator's to join a council's housing repairs team, playing a key role in scheduling stock condition surveys and supporting maintenance operations.

  Office Support

Housing Customer Service Advisor

London

Contract

£17.00-£18.00phr LTD  

Per hour

CUSTOMER SERVICE ADVISOR £17.00 - £18.00 PHR LTD 2 MONTHS INITIAL CONTRACT OFFICE BASED IN BRENTFORD Key Responsibilities: Customer Enquiries: Act as the first point of contact for all housing-related enquiries, ensuring a professional and empathetic approach. Handle incoming queries via telephone, email, and face-to-face interactions, logging details accurately into the customer management system. Repairs and Maintenance: Log and process repair requests from tenants and residents, ensuring they are accurately recorded and assigned to the appropriate team or contractor. Provide updates to customers on the progress of repair works and manage expectations regarding timelines. Follow up on completed repairs to ensure customer satisfaction. Incomes and Rent: Assist customers with inquiries about rent payments, balances, and income-related matters. Provide guidance on payment options and signpost customers to relevant support services for managing arrears or financial difficulties. Liaise with the income management team to resolve complex rent account issues. General Housing Enquiries: Respond to queries about tenancy agreements, applications, and housing policies. Advise customers on procedures for reporting anti-social behavior, property allocations, and other housing services. Complaint Resolution: Handle complaints in line with the organization’s policies, ensuring timely resolution and clear communication with the customer. Escalate unresolved or complex issues to the appropriate department or team leader. Administration and Documentation: Maintain accurate and up-to-date records of customer interactions, ensuring compliance with data protection regulations. Prepare reports on service performance, customer feedback, and recurring issues to support continuous improvement initiatives. Collaboration: Work closely with housing officers, maintenance teams, and other internal departments to provide cohesive and efficient service. Build relationships with external partners, such as contractors and support agencies, to ensure seamless service delivery. Person Specification: Essential Skills and Experience: Previous experience in a customer service role, ideally within the housing or public sector. Strong communication and interpersonal skills, with the ability to handle challenging situations calmly and professionally. Knowledge of housing services, including repairs, income management, and tenancy matters. Proficient in using customer management systems and other IT tools (e.g., MS Office). Excellent organizational skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment.

  Office Support

Interim Customer Services Advisor

London

Contract

18-19  

Per hour

We are recruiting on behalf of a well-respected Housing Association in North London for a Customer Services Advisor to join their team on a 3-month temporary contract.

  Office Support

Complaints Officer

South East England

Contract

£23-£26  

Per hour

We are seeking a highly skilled and experienced Stage 2 Complaints Officer to join the team on a temporary contract lasting 4-6 months. If you have a proven ability to handle complex investigations and are eager to hit the ground running in a dynamic environment, we want to hear from you.

  Office Support

Housing / Tenancy Administrator

London

Contract

£18.00 - £20.00  

Per hour

An exciting 9 month temporary role has become available for a Housing Association as a Housing / Tenancy Administrator. Not only is the role offering flexibility and the opportunity to become permanent, But you will be working with a hard working, personable team, that are looking forward to bringing someone new on board with an office presence.

  Office Support

Interim Repairs Scheduler

London

Contract

£17-18  

Per hour

Are you an experienced Repairs Scheduler looking for your next interim opportunity? I am partnering with a small but thriving Housing Association in North London to recruit an Interim Repairs Scheduler for an initial period of three months, with potential for extension.

  Office Support

Customer Service Advisor

London

Contract

£17.00ph  

Per hour

Due to a new exciting project with a Housing Association based in South East London, we are currently seeking 2 x Customer Service Advisors.

  Office Support

Interim Repairs Administrator

South East England

Contract

£18  

Per hour

Are you passionate about ensuring that residents have prompt and efficient repairs services for their homes?

  Office Support

1

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