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We are seeking a proactive and detail-oriented Service Improvement Assistant to join a team at a North West London Housing Organisation. In this role, you will support the continuous improvement of the policies and procedures within housing management, repairs, finance, and governance. Your primary focus will be to assist in the development, implementation, and review of service improvement initiatives to enhance operational efficiency and resident satisfaction. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of service delivery.

  Office Support

We are seeking an experienced and reliable individual to join our team in the role of Executive Assistant to provide well organised and timely support to Executive Directors who form part of the Council Management Team. The role will primarily be supporting the Executive Director of Environment and Executive Director of Growth.

  Office Support

We are seeking an experienced and reliable individual to join our team in the role of Executive Assistant to provide well organised and timely support to Executive Directors who form part of the Council Management Team. The role will primarily be supporting the Executive Director of Environment and Executive Director of Growth.

  Office Support

Provide a responsive, customer-focused service to all contacts made by telephone, by the portal and by other systems. To contribute to a high level of customer satisfaction, as part of our customer service strategy.

  Office Support

We are seeking a dedicated and detail-oriented Damp and Mould Coordinator to join our Property Maintenance team. In this crucial role, you will be responsible for managing and coordinating all activities related to damp and mould issues within our social housing properties. Your primary focus will be to ensure the health, safety, and comfort of our residents by effectively addressing and resolving damp and mould concerns. The ideal candidate will have strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of property maintenance.

  Office Support

We are seeking a detail-oriented and proactive Compliance Officer specializing in health and safety administration with a focus on Fire, Legionella, Asbestos, Gas, Electricity, and Lift (F.L.A.G.E.L.) compliance. In this critical administrative role, you will support the compliance team by managing documentation, coordinating compliance activities, and ensuring all health and safety regulations and standards are met. Your expertise will help maintain a safe and compliant environment across our council’s properties and facilities.

  Office Support

Are you a customer service champion with a knack for problem-solving and a passion for helping others? In this vital role, you will be the first point of contact for our residents reporting repair issues, ensuring their concerns are addressed efficiently and effectively. If you have excellent communication skills, a keen eye for detail, and the ability to juggle multiple tasks, we want to hear from you. Join us in making a positive impact on our community by providing exceptional service and ensuring our residents' homes are well-maintained and safe.

  Office Support

We are seeking a proactive and experienced Complaints Manager to lead our Complaints Team for one of London Organisations. The Complaints Manager will oversee the handling and resolution of all complaints, ensuring they are addressed promptly and effectively. This role requires exceptional leadership skills, a deep understanding of complaint management processes, and a commitment to improving service quality and customer satisfaction.

  Office Support

This role is pivotal in ensuring the delivery of exceptional customer service to our residents, enhancing customer satisfaction, and driving continuous improvement within the customer service function. The ideal candidate will possess strong leadership skills, a deep understanding of the housing sector, and a passion for delivering high-quality service.

  Office Support

We are seeking a dedicated and experienced Disrepair Project Officer to join a Housing Association on an interim basis to ensure the properties meet the highest standards of living and comply with all relevant regulations.

  Office Support