Office Support

Customer Service Officer

London

£18.00 - £20.00ph

Per hour

Contract

Your Contact

Colby Robinson

Principal Consultant | Office Support

Your next role

It’s time for the next step.
You’ve earned it.

Temporary Customer Service Officer – South East London We’re working with a leading Housing Association to find a confident, customer-focused professional for a 3-month, full-time role. Office-based, Monday to Friday. Perfect for someone with housing or public sector experience who’s ready to make a real impact.

Job Title: Customer Service Officer (Temporary – 3 Months)
Location: South East London
Hours: Monday to Friday, 9am – 5pm (Office-based)
Salary: Competitive hourly rate (dependent on experience)

Are you an experienced customer service professional looking for your next opportunity? We're working with a respected Housing Association in South East London that is seeking a dedicated Customer Service Officer for a full-time, 3-month temporary role.

About the Role:
As a key point of contact, you’ll be responsible for handling a wide range of incoming enquiries from residents. These could include queries related to:

Repairs and maintenance
Housing-related issues
Anti-social behaviour (ASB)
General tenancy support

You’ll be working in a fast-paced, office-based environment where excellent communication skills and a customer-first approach are essential.

What We’re Looking For:

Previous experience in a similar customer service or housing role
Confident handling queries via phone, email, and face-to-face
Strong organisational skills and the ability to multitask
A calm and empathetic approach when dealing with sensitive issues

This is a fantastic opportunity to join a supportive team and make a real impact in the local community.

If you’re available immediately and can commit to a full-time, office-based role for the next 3 months, we’d love to hear from you!

Apply today or get in touch for more information.

Principal Consultant | Office Support

Colby Robinson

She’s incredibly personable and communicates well and with honesty. She knows her clients and candidates back to front, so she always knows who to call. Not to mention, her life motto is positive things happen to positive people, and she applies that everyday at work without fail.