Since 2013 Oyster Partnership has delivered its training to new recruits giving them all the skills they need to be a successful recruiter at Oyster Partnership. In 2016, Managing Director, Sasza Bandiera, redeveloped the recruitment training alongside the senior team to create a comprehensive 12-week course, filled with a mixture of classroom-based learning, theory, role play and practical training. Over the course of the past 11 Oyster Academies, 88 trainee recruitment consultants have graduated.
“[The Oyster Academy] has given me a solid basis in knowledge and confidence in going into my first recruitment role.” – Aminah Hamzaoui, Consultant – Environmental Health
The Oyster Academy
It’s fair to say, the Oyster Academy has become a staple part of Oyster Partnership’s life. Delivered by various members of the team from all different desks, we’ve managed to create a fully interactive, unique recruiter training course for internal candidates. The impact this training has brought to the trainees and the rest of the team has been unprecedented; it’s helped shape our dynamic culture, creating both healthy competition and a supportive learning environment.
“It helped me improve my weaknesses and build on what was lacking, while also putting a huge emphasis on my strengths and directing them the right way.” – Henry Cavalier, Consultant – Building Surveying
The feedback we received has been invaluable, as we grow and adapt the syllabus to meet the growing needs of our trainees in line with our evolving market.
What makes Oyster Academy the best in-house recruitment training programme?
“Being shown practical examples from those that have previously done the job helps to learn much quicker from their ‘mistakes’” – Niall Davies, Consultant – Town Planning
Our course is incomparable to any other training like this on the market because we focus on drawing on the shared expertise of all our staff, bringing our learners the most comprehensive recruiting training course out there. The common misconception is that we focus purely on sales training, but recruitment is so much more than that…
It’s about communication, building relationships and shaping your personal brand.
We don’t just focus on phone calls and email etiquette, instead, we set you up for a career in recruitment; from copywriting to personal development to setting your career goals.
What will you learn in your recruitment training?
The first week eases you into the role. We want to set you up with the foundations before getting you anywhere near the phones (or PC for that matter). We appreciate that recruits might be coming to us with no knowledge of the industry so we start off by covering the basics: the industry as a whole, history of Oyster Partnership, KPI’s, ratios, targets, billings, your potential earnings, types of recruitment, the recruitment process and steps you need to take and basic CRM training.
“The role plays were so important in making me feel comfortable; everyone is in the same boat and… [the] feedback makes all the difference for when you’re on the phone for real.” – Jessica Carnwath, Consultant – Town Planning
It might sound overwhelming but having this knowledge and thinking about these things from day one will give you the best chance to really succeed in the role from early on.
In addition, we cover:
- How to conduct interviews
- How to write emails client & candidate
- How to make phone calls
- How to deal with difficult people
- Where you get candidate & clients from
- How you do headhunting
- How to secure your candidate with an interview
- How to sell a candidate to a client
- How to build your personal brand
- Compliance – run by the accounts team
- How to write good adverts – what good and bad looks like
- There is a section on mindset – addressing the positives and negatives of the job, how to deal with these, how to manage your expectations ups and lows, how to overcome challenges, what challenges you will face in the job.
“ The thoroughness and length of the training – really made sure we had everything we needed to get going as soon as possible” – James Bennett, Consultant – Town Planning
Our next intake
As you can see, the Academy is much more than systems training and sales. We really care about what we deliver to you because we want to see you grow in the business and achieve your personal and professional goals. By having the training in place we’ll continue to bring our teams closer together and create an environment focused on learning and development.
Oh, by the way…
We’re getting ready to launch Oyster Academy V 1.3 in September 2020 ahead of our internal recruitment drive. If you’re a driven individual, looking for a rewarding career then please get in touch with us.