What is the Oyster Academy?

global pandemic and recruitment

Since 2013 Oyster Partnership has delivered its training to new recruits giving them all the skills they need to be a successful recruiter at Oyster Partnership. In 2016, Managing Director, Sasza Bandiera, redeveloped the recruitment training alongside the senior team to create a comprehensive 12-week course, filled with a mixture of classroom-based learning, theory, role play and practical training. Over the course of the past 11 Oyster Academies, 88 trainee recruitment consultants have graduated.

“The Oyster Academy has given me a solid basis in knowledge and confidence in going into my first recruitment role.”

Aminah Hamzaoui, Consultant – Environmental Health

The Oyster Academy

It’s fair to say, the Oyster Academy has become a staple part of Oyster Partnership’s life. Delivered by various members of the team from all different desks, we’ve managed to create a fully interactive, unique recruiter training course for internal candidates. The impact this training has brought to the trainees and the rest of the team has been unprecedented; it’s helped shape our dynamic culture, creating both healthy competition and a supportive learning environment.

“It helped me improve my weaknesses and build on what was lacking, while also putting a huge emphasis on my strengths and directing them the right way.”

Henry Cavalier, Consultant – Building Surveying

The feedback we received has been invaluable, as we grow and adapt the syllabus to meet the growing needs of our trainees in line with our evolving market.  

recruitment training

What makes Oyster Academy the best in-house recruitment training programme?

Our course is incomparable to any other training like this on the market because we focus on drawing on the shared expertise of all our staff, bringing our learners the most comprehensive recruiting training course out there. The common misconception is that we focus purely on sales training, but recruitment is so much more than that…

It’s about communication, building relationships and shaping your personal brand.

We don’t just focus on phone calls and email etiquette, instead, we set you up for a career in recruitment; from copywriting to personal development to setting your career goals.

Oyster Academy recruitment training

What will you learn in your recruitment training?

The first week eases you into the role. We want to set you up with the foundations before getting you anywhere near the phones (or PC for that matter). We appreciate that recruits might be coming to us with no knowledge of the industry so we start off by covering the basics: the industry as a whole, history of Oyster Partnership, KPI’s, ratios, targets, billings, your potential earnings, types of recruitment, the recruitment process and steps you need to take and basic CRM training.

“The role plays were so important in making me feel comfortable; everyone is in the same boat and… the feedback makes all the difference for when you’re on the phone for real.”

Jessica Carnwath, Consultant – Town Planning

It might sound overwhelming but having this knowledge and thinking about these things from day one will give you the best chance to really succeed in the role from early on.

In addition, we cover:

  • Interviews
  • Client and candidate communication
  • Phone skills
  • Dealing with different personalities
  • Candidate and client generation
  • Headhunting 
  • Pitching
  • Personal brand
  • GDPR
  • Compliance
  • Advertising
  • Mindset

“ The thoroughness and length of the training – really made sure we had everything we needed to get going as soon as possible”

James Bennett, Consultant – Town Planning
recruitment training

Our next intake September 2021

As you can see, the Academy is much more than systems training and sales. We really care about what we deliver to you because we want to see you grow in the business and achieve your personal and professional goals. By having the training in place we’ll continue to bring our teams closer together and create an environment focused on learning and development.

If you like what you’ve read and you’d like to be a part of the September 2021 Academy, send your CV directly to Hannah on jointhedifference@oysterpartnership.com and she’ll be in touch.  

Hannah Clarke

Head of People, Oyster Partnership

Having joined Oyster in 2009, Hannah enjoyed a successful career recruiting Office Support professionals across London. In 2017 she moved to head up the internal recruitment function at Oyster, and since completing her level 5 CIPD she has been promoted to Head of People.


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What are you waiting for? If you’d like to work in Recruitment in the Property sector, and we sound like your kind of place, get in touch.