Reviews Officer

Reviews Officer

Working as a Reviews Officer

A Reviews Officer is responsible for addressing Housing Options Officer decisions and making a new case to uphold or overturn it. They operate as seniors to the Housing Options Officers and are internal employees within the Local Authorities.

Reviews officers usually require great investigative skills to undertake the cases, excellent interpersonal skills, ability to stay calm under pressure, and the ability to communicate case law when necessary.

The role of a Reviews Officer includes:

  • Supporting Housing Options Officers
  • Recording of review requests
  • Making legal decisions on cases
  • Providing guidance and feedback to decision makers
  • Contributing to service development
  • Working knowledge of relevant case law
  • Providing training to officers and managers involved with the assessment of applications

Qualifications & Experience

Review Officers are required to have specific qualifications, as the role is mostly experience based. However, having a degree or course in Housing Law, Housing Studies or Social Policy can be beneficial. You could also gain experience through an internship or an intensive course run by Shelter or CIH.


Permanent contract: £27,000 – £38,000

Contractors: £28 – £34 per hour

They worked really hard to find me a new assignment when my previous ended. They were very helpful in trying to get me back into work asap. They didn’t make promises they couldn’t keep and were very proactive.

Trusted Customer, Feefo

Our Reviews Officer jobs

We work with various Public Sector organisations across the UK providing the Housing Sector with Reviews Officers and other industry professionals.

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