The role of a Repairs Scheduler
A commonly found Office Support role in Housing, Repairs Schedulers must have a knowledge of Housing Repairs and Maintenance and be able to build good relationships with both tenants and contractors.
Day to day, their role involves, speaking to residents regarding repairs and booking in works with operatives or contractors. Essentially a repairs scheduler is the middle person between the resident and the contractor/operative to ensure all works are carried out properly.
The role might also be known as Repairs Planner.
The benefits of working as a Repairs Scheduler include:
- Managing contractor diaries
- Liaising with contractors, tenants and the Client
- Working towards organisation set KPI’s
- Deal with private housing and council contracts
- Management of third party suppliers
- Planning and scheduling repairs requests
- Tracking and monitoring work till it’s completion
Qualifications & Experience
Customer service with experience in complaints handling or information logging is necessary, though these skills can also be learnt on the job. Understanding report logging systems and having the initiative to follow up with repairs and maintenance issues would also be ideal.
Permanent contract: £23,000 – £36,000
Contractors: £12 – £26 per hour
Feefo Trusted Customer
The recruitment process was exceptionally smooth and stress-free. It was pure joy working with Chloe.
Our Repairs Scheduler jobs
We work with various Public Sector organisations across the UK providing the Housing Sector with Repairs Schedulers and other industry professionals.