Housing Services

Quality And Assurance Officer

West Midlands


Per hour


Your Contact

Valjeta Rekay

Consultant | Revenues & Benefits

Your next role

It’s time for the next step.
You’ve earned it.

Want to work form home?

Then this role may be for you. This role is based in the West Midlands however, you will be working entirely remotely and the equipment will be couriered directly to your home!

Your main tasks will be, ensuring that all decisions are made in accordance with legislation, local policies and procedures. You will be expected to undertake risk-based quality checks to identify training and performance issues and produce weekly performance management reports bringing to the attention of the Team Leader Benefits issues of concern regarding accuracy or processing delay.

What you need:

  • Five years' experience of making decisions and administering Housing Benefit and Council Tax Reduction.
  • Knowledge of the Civica Open Revenues System.
  • Experience of supporting team members with the delivery of Housing Benefit and Council Tax Reduction.

This role will be a 3 month initial contract that is open to extension.

We would like to attract talent from all corners of the Revenues and Benefits world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, or CV, the more creative the better.

Reach out, and we can discuss this in further details.

Consultant | Revenues & Benefits

Valjeta Rekay

Valjeta joined our growing Revenue and Benefits team in 2022 and has been making herself at home ever since. Valjeta approaches every task with integrity, a positive attitude, and enthusiasm. Anything she doesn’t know she goes out of her way to learn.
Your ambition is our ambition.
Your ambition is our ambition.

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