Are you looking for the opportunity to work within a high-performing Income Team, that utilizes the best of your skills to keep their rent accounts in order?
We are working with a West London-based council who are looking of an Income Officer to come and join their team for 3 months initially, with the likelihood of extension. You will be working from home for 2 days, with office coverage being required for the rest of the week.
Your role an Income Officer you will include:
- Being responsible for the collection of housing-related debt (current and former), in line with all internal policies, procedures and process maps and legislation
- Focusing on early intervention to minimize legal action against our customers through signposting and support with welfare benefits and debt.
- Taking firm but fair action on any customer who falls into arrears, including any legal procedures and appearances in Court to obtain possession of the property where necessary.
- Managing and monitoring customer accounts, to take action where necessary (including home visits) and retain a central record of all communications with the customer.
If this is of interest to you, do reply with a copy of your most up to date CV, or if you would like to discuss this further, you can find me on LinkedIn! Just search Jesil Levine-Boateng at Oyster.
We would like to attract talent from all corners of the Housing world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Senior Consultant | Housing Management
Jesil Levine-Boateng
More Opportunities
31
Find the job you’re looking for in Housing Services. Or call us for the latest opportunities.
Request a call back
Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you.