Housing Services

Housing Services Manager

West Midlands


Per hour


Your Contact

Pauline Stephenson

Senior Consultant | Housing Management

Your next role

It’s time for the next step.
You’ve earned it.

We are working with a well-known organisation actively seeing an experienced Home Services Manager for a full time temp to perm role based in Birmingham. Purpose of Role My Client is currently recruiting to the key role of Housing Services Manager. This role will support to deliver our ambitious Strategy and further develop the outcomes from the associated Action Plan. The successful candidate will deliver a person-centred approach to line managing a team of Housing Officers and Team Supervisors who will work positively with residents from their first point of engagement at property viewing and occupancy sign up stage through to delivering quality tenancy audits, well-being checks and on-going engagement to empower and support residents to not only meet their tenancy obligations but also to be active within their communities.

About You

  • You will have a minimum of three years’ experience of a working in the housing sector.
  • You will have an infectious passion for social housing and an enthusiasm for your own career development and that of your team.
  • It is essential that you have good communication skills and a ‘can do’ approach to working positively with our residents/customers, internal and external stakeholders and forging new partnerships to address key issues and achieve agreed outcomes
  • You will be a strong and motivated leader, able to work under your own initiative, organising your workload to meet goals and KPIs that are set.
  • You will manage performance across all of our housing stock patches.


Temp to permanent contract
DBS required
Car driver and access to own vehicle essential

We would like to attract talent from all corners of the Housing Management world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, or CV, the more creative the better.

Senior Consultant | Housing Management

Pauline Stephenson

Pauline started at Oyster in 2020 and brought her enthusiasm, her big smile, and her approachability with her. The Housing Management team certainly wouldn’t be the same without her, as I’m sure all her clients and candidates would agree with.
Your ambition is our ambition.
Your ambition is our ambition.

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