Due to an increased workload, a Housing Provider in South-East London are expanding their front-line Customer Service team and seeking experienced Housing professionals to join them ASAP.
Contract length - 3 month initial
Purpose of contract - To support the Customer Service & Repairs Line
Essential experience required - Housing, Repairs & Maintenance and Call Centre
Working pattern - Hybrid (offering home working)
Day to day:
- Provide the first point of contact for customers, via incoming telephone calls and mailbox
- Promptly and efficiently resolve all housing related queries
- Log reactive repairs and planned works including defects
- Chase contractors for updates
- Manage arrears & rent queries
- Provide reception & switchboard services
- Maintain high standards of probity and confidentiality
- Carry out all other duties as may be reasonably be assigned
Required immediately, apply with CV attached now.
Principal Consultant | Office Support
Aimee Brown
More Opportunities
3
Find the job you’re looking for in Office Support. Or call us for the latest opportunities.
Request a call back
Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you.