Corporate Services

Disrepair Case Officer



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Pauline Stephenson

Senior Consultant | Legal

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It’s time for the next step.
You’ve earned it.

I am currently working with a local authority in the West London area looking for an experienced “Disrepair Case Officer” for an initial period of 6 months. (Housing disrepair experience desirable)

Job Summary:

-to minimise the risk of disrepair;
-seek to ensure any complaints, or threats of litigation for disrepair are resolved without legal action being undertaken against the Council;
-administer the disrepair litigation case on behalf of the Council


  • Minimise the risk, incidence and cost of Disrepair to the Council by ensuring all threats are resolved without litigation, and any cases received are dealt with speedily and effectively.
  • Monitor progress on cases, both time and costs to ensure that the budget holder has accurate and up to date information on the potential liabilities for that area; to make recommendations to the budget holder regarding settlement of cases based on that information.
  • To represent the Council, as required, in court proceedings.
  • To ensure that any cases that can be settled speedily are and that any cases that go to court are with the express agreement of legal services
  • To work with the surveyors (both internal and external) to ensure all appropriate works are ordered promptly in line with the Council’s procurement policy (including the use of a waiver report as appropriate) and to ensure works are carried out as specified to the appropriate timescale to the required standard.


  • 6 months (potentially longer)
  • Hybrid –2 days a week in the office (Tuesday and Wednesday) could potentially be negotiated depending on experience
  • Interviews commencing next week.

Senior Consultant | Legal

Pauline Stephenson

Pauline started at Oyster in 2020 and brought her enthusiasm, her big smile, and her approachability with her. The Legal team certainly wouldn’t be the same without her, as I’m sure all her clients and candidates would agree with.
Your ambition is our ambition.
Your ambition is our ambition.

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