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Income Officer

    • Housing Management
    • Housing Services
  • London
  • £28,000PA
  • Temporary

An amazing opportunity has arisen for an Income Officer to cover a 6 month contract based in South East London You will be responsible in providing an effective, responsive and people focused income collection service to maximise income and minimise debt of residents.

  • To advise tenants on welfare benefits – to offer advice and encourage debt counselling and refer tenants to specialist advice.
  • To complete claim forms on behalf of tenants and verify claims on behalf of the Local Authority.
  • To keep up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.
  • To attend liaison meetings with Local Authorities and other external agencies as required.
  • To arrange for the production and distribution of regular rent statements to tenants and advise tenants on these accordingly.
  • To participate in any Benefits take up campaigns or surgeries as required.
  • To be responsible for the collection of rental income and other housing related debts.
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