Customer Service Officer

    • Corporate Services
    • Office Support
  • London
  • £8.99 - £11.37ph
  • Temporary

Oyster Partnership

A small Housing organisation in North West London is seeking an experienced call handler to join their team, immediately. 

The role itself:

  • Provide excellent customer service within all channels
  • Manage all customer contact in an effective manner
  • Respond to all housing management enquiries, including Rent and ASB queries
  • Provide training and support to junior members
  • Maintain the mailbox in an organised and timely manner
  • Other administrative duties may be required

The ideal candidate:

  • Must have ideally worked within Housing before
  • Experience working in a busy call centre
  • Excellent customer service and communication skills
  • Good IT skills including Excel
  • The ability to stay calm under pressure
  • Good organisational skills
  • Ability to work well independently and as a team

This is initially a 3 month contract which is highly likely to be extended. For a chance to be considered for a virtual interview please submit your CV online asap. For more info contact Colby Robinson on 07812100531. 

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