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Customer Service Officer – SE London

    • Corporate Services
    • Office Support
  • London
  • £11.00-£14.00ph
  • Temporary

A Housing Association based in SE London is seeking a passionate Customer Service Officer to join their busy contact centre. 

The role itself:

  • Be the first point of contact for all incoming calls
  • Delivery exceptional customer service at all times
  • Provide knowledge of all housing enquiries
  • Answer quiries regarding all repairs, maintenance, tenancy and benefit related
  • Report all calls in a detailed and professional way
  • Provide support to surrounding internal teams
  • Other adhoc duties

The ideal candidate:

  • Must have previous experience within Housing
  • An exceptional knowledge of all aspects of housing
  • Excellent customer service and communication skills
  • A passion for customer service
  • Excellent computer skills, including Microsoft Word and Excel
  • Previous experience using Northgate would be beneficial

Immediate start is available for this role, therefore please apply today to be considered for the next stage. Please contact Colby Robinson for more information on 02077669060. 

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