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Customer Service Officer

    • Office Support
  • South East
  • Up to £12 per hour
  • Permanent

A housing association in Berkshire is going through a period of change and seeking a Customer Service Officer to join them for an initial period of 6 months, this initial 6 month contract has the potential for extension.

This role will involve:

  • Working in the customer hub to provide effective and efficient first line contact and resolution services
  • Ensuring customer insight, engagement and maximising digital services
  • Carrying out a range of administrative duties including data entry, filing and scanning

The right person for the role should have the following experience:

  • Previous experience of working in a busy and fast-paced customer service environment
  • Good written and oral communication skills

If you are an experienced Customer Service Officer and are looking to start a new role ASAP, then please apply now to be considered.

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