Customer Service Advisor

A Local Authority based in SE London is seeking a passionate Customer Service Advisor to join their front line service.  

The role itself:

• Be the first point of contact for all incoming calls
• Delivery exceptional customer service at all times
• Provide knowledge of all general enquiries
• Answer queries regarding all repairs, maintenance, tenancy and benefit related
• Report all calls in a detailed and professional way
• Provide support to surrounding internal teams
• Other adhoc duties

The ideal candidate:

• Must have worked within a Local Authority previously
• Excellent customer service and communication skills
• A passion for customer service
• Excellent computer skills, including Microsoft Word and Excel
• Willing to travel into the office

Immediate start is available for this role, therefore please apply today to be considered for the next stage. Please contact Colby Robinson for more information on 02077669060.