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Call Handler x2 – NHS – Middlesex/Greater London – April start

    • Office Support
  • London
  • £10.28 - £13 per hour + PAYE or Umbrella LTD
  • Temporary

A Contractor working within an NHS Hospital is seeking 2x Call Handlers to help cover their busy phone lines. This is an ongoing temporary assignment that will be looking to start around mid-April if not before.

The main duties will be:

  • Front line customer service
  • Answering and re-directing calls
  • Dealing with emergency calls
  • Working in a fast-paced environment
  • Operating their telephone system/switchboard
  • Achieving KPIs
  • Any other duties as needed

The right individual(s) for the job should have the following skills and experience:

  • Call centre customer service experience
  • The ability to work in a high-pressure environment
  • Naturally customer-focused
  • Previous NHS or healthcare experience would be desirable
  • Able to come in and work efficiently yet calmly
  • Good typing skills
  • Good written communication and clear verbal communication

If the above sounds like you and you would like to be considered, please apply now for this opportunity to help the NHS under these stressful times.

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Coronavirus update

With the health and wellbeing of our staff being of the utmost importance, our team in London will be based from home until further notice.

Our software and systems are all fully equipped to ensure the business runs in a responsible and safe manner, using both video and conference calls rather than us holding face to face meetings.

We will continue to follow the latest guidance provided by the Government, but please be assured that OP is still business as usual and will continue to function as best we can.

To speak to any of our consultants directly you can click here or head over to our team page to find their contact details on their profile.