Administration Assistant

    • Corporate Services
    • Office Support
  • Essex
  • £14ph
  • Temporary

Housing Administrator/Receptionist

Essex – Chelmsford

ASAP Start

Hours: Mon – Friday 10am – 4pm (May be increased if required)

You must be ready and available work across 3 sites depending on staffing levels.

  • Be part of a team seen to develop customer services, enable continuous improvement and have a greater emphasis on customer care.
  • To oversee an effective and efficient reception and telephone service to ensure customers receive a professional service.
  • To be responsible for a ‘one-stop’ shop type approach for dealing with all customer interactions.
  • To ensure continuous improving standards of service delivery and customer care on all dealings with both internal and external customers
  • Ensure reception is adequately staffed and that systems are in place for the delivery of a high quality service to customers both internal and external
  • To receive all visitors and provide a telephone service in a manner which promotes a professional image.
  • Be the first point of contact for visitors.
  • Manage the workflow process of correspondence both in and out of the department.
  • Prepare and process invoices ready for payment.
  • Ensure that duties are carried out in accordance with Health and Safety procedures.
  • IT literate and competent in use of Microsoft packages
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