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Frequently Asked Questions

Q. My manager has not received the reminder emails to approve my timesheet?

Q. My timesheet is approved but missed the timesheet approval deadline. I still require payment on Friday, can anything be done?

Q. I am a contractor being paid via an Umbrella Company. It’s Friday and I haven’t received my Payment. Who do I ask about this?

Q. I am a PAYE contractor and I have taken a day off as annual leave. Why have I not been paid a full day holiday pay on my payslip?

Q. I am a PAYE contractor. Why has plan 1 been chosen for my Student Loan repayments rather that plan 2; OR why has my tax code changed?